Total Cyclery is a second-generation, family-owned bicycle shop in Kenosha, Wisconsin. Marty Gauss started the shop in 1986 and ran it with his wife, Caroline, until 2014 when he passed it to his son, Robby. The Gauss family has been heavily involved in Kenosha-area bicycle racing in all forms. Marty coached, wrenched and supported local racers including his two sons for decades, while delivering great customer service to anyone who walked through the door.
Robby Gauss grew up in the shop, learning to fix every kind of bike and how connect people with the right bike for their needs. “My dad treated every customer like they were the most important person in the world,” says Robby. “It didn’t matter if someone needed a simple flat tire repaired, if they were looking for a bike to ride around town or if a champion racer wanted a new high performance race bike built up, my dad always put his whole focus on the job to make sure each and every rider had the best experience.”
That old-school customer service ethic continues today. Total Cyclery is Kenosha’s premier family-owned bicycle repair shop. Robby recently expanded the shop by taking on the Cannondale and Giant product lines, but every bike and every bike rider is welcome. “Our family’s shop has played a role in making Kenosha a biking town,” says Robby. “We are proud of that and we look forward to helping more people enjoy their bikes.”